OFFERING REAL-WORLD
USER-bility TESTING

WEBSITES | SOFTWARE | APPLICATIONS

TRUE USER-bility TESTING

So, who's best placed to tell you just how well your website is working? How clear the call's to action are and if it is giving them the proof and information they need to make that all important sale? Surely, the end user?

At VOX Digital, we work with clients at any stage of their development cycle, from design prototype right through to testing the final solution post-live and beyond. Our bespoke test framework offers our clients real-world insights into the choices that people make while using their website, with the aim of improving conversion rates and improving the bottom line, with fewer steps!

REAL PROFILES

We understand that to fully engage with your audience, you need to know how they think! Analytics and other tools can provide useful information, but real and actionable insights only come from the interactions and choices made by real people.

It's the WHY that we search for. Why do people make the choices they do, while using your website.

YOUR AUDIENCE

By interviewing you, assessing your website's high-level insights and using compiled information, we are able to recruit a custom panel of users, targeted specifically to your ideal website and business audience. Ultimately, we recruit the perfect testing panel to give you the most focused results.

ACTIONABLE RESULTS

We call it USER-bility testing because our results are 100% based on the actions of real people. We interview each participant as well as observe and interpret their actions and choices. We find the ‘why’ in why people use your site and make the choices that they do. By knowing this, we can empower our clients to build more effective websites that get their users from 'hello' to 'sale' in as few steps as possible.

PROUD TO WORK WITH

HOW DOES USER-bility
TESTING WORK?

Whether you run a national, multi-branch recruitment company, the latest in e-commerce websites or you're looking to release the next version of your mobile phone application, you need to ensure that 'you’ve got it right'.

Our formulaic process maximises the opportunity to get to know your users, taking chance out of the equation.

MEET & LEARN

It all starts with a meeting, a meeting to help us understand your business and who your key clients are, including demographics, interests, and lifestyle. Once we have identified the key points.

PLAN & SEARCH

Every client is different, this means that every client’s needs are also different. We treat each campaign as individual as the last and so we need to make sure that planning is at the core of every successful campaign.

TEST, REVIEW, REPORT

We implement your test on a 121 basis, during each test-cycle we evaluate user’s actions, record specific key choices and also interview each candidate on specific key points.

This is where we find out 'why'.

ACTIONABLE IDEAS

Once the final report has been delivered, we can remain onboard, working as an integral part of your development and design team. With VOX Digital on board, your website’s user experience will gain the boost that it needs.

We analyse, we support, we develop, we help you grow